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Primary Purpose

The Learning and Development Facilitator will undertake a range of program research, facilitation, analysis, reporting, implementation, and administrative activities to support the development and delivery of programs in line with established project plans and objectives.

Timeline: January 6^th – March 28^th 2024

Salary: $630 per week

Key Responsibilities

Program Support & Delivery:

• Lead and facilitate program sessions, workshops, and training events.
• Effectively, ensure all participants are engaged and objectives are met during program facilitation.
• Implement program curriculum or content in a manner that is accessible and conducive to learning, adapting as necessary to meet the needs of participants.
• Coordinate the development, monitoring, and reporting of program management systems to ensure the timely and accurate provision of programs and reports.
• Assist in the development and implementation of monitoring and evaluation protocols to assess the quality and impact of various programs such as the Youth Skills Studio and other projects.
• Collaborate with professional development teams and client success teams to support partnership development, new project creation, and program expansions.
• Conduct research, copywriting, or administrative tasks as required to support program delivery.
• Serve in a supporting role for proposals, including pricing, coordinating, recruiting, and writing.
• Contribute to operational efficiency by ensuring efficient operations of programs and providing administrative support.
• Foster a supportive and inclusive environment for participants, encouraging active participation, discussion, and collaboration amongst individuals or groups.

Research:

• Analyze and research the region's political and economic landscape, identifying opportunities for programs and partners.
• Carry out market research including gap analyses and needs analyses to identify areas of potential new programs, services, or partnerships.
• Conduct research and make evidence-based recommendations for topics related to Civiconnect’s programs/projects, partnerships, and growth potential.
• Assist in program and project design processes through research and analysis.
• Disseminate the results of research and other activities including drafting reports, proposals, and presentations.

Partnership Development:

• Establish and maintain regular communication with project partners and other stakeholders as required.
• Work with collaborators to refine proposals, monitoring and evaluation plans, and project budgets.
• Maintain a high level of service to stakeholders by maintaining effective relationships.

Additional Duties:

 - All other duties as required.  

Please Note: All employees of Civiconnect are expected to follow Company Health and Safety policies, procedures, and work practices at all times, including participating in related training.

WORKING ENVIRONMENT / PHYSICAL DEMANDS:

• Hybrid with frequent meetings through Microsoft Teams
• In-person attendance may be required for various office functions.
• Onsite client meetings.
• Off-site external workshops.

PROGRAMS / SOFTWARE USED:

Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Office. (Please note, no prior experience is required and access to programs/software is provided by Civiconnect).

QUALIFICATIONS:

• Communication and presentation skills.
• Willingness to learn.
• Dedicated team player.
• Must respect the learning environment.

Please Note: No prior experience is required, however, knowledge of the following is beneficial

• Experience in communications, marketing, sales, account management, or customer service
• Bachelor’s degree or equivalent in Education, or a related field
• Passionate about using their analytical skills to identify problems, find solutions and improve relationships
• Previous teaching or facilitation experience.
• Analytical and process-oriented mindset
• Ability to work effectively across multiple departments in a deadline-driven environment.
• Highly organized, with the ability to manage multiple tasks and priorities.

Eligibility Requirements:

Civiconnect receives government funding based on certain eligibility requirements. Please only apply if you meet the following criteria:

• Must be between 18-29 years of age
• Must be enrolled in part-time or full-time studies at a Canadian post-secondary institution with a co-op or internship.
• Must be a Canadian Citizen or Permanent Resident
• Must be able to work full-time for 14 weeks.

Must be a member of at least ONE of the following demographics:

• Racial minority
• First Year Student
• Indigenous
• Francophone
• A woman enrolled in a STEM program
• Disabled**

** Includes: vision impairment; deaf/hard of hearing; mental health/cognitive condition ie. depression, anxiety, ADHD, bipolar; intellectual/learning disorder; autism spectrum; physical disability).

You will need to provide certain administrative documents if offered employment including:

• Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).
• Proof of Enrollment letter from Registrar's office.
• Completed TD1 & TD1ON form.
• Direct deposit slip from a financial institution.